Toy imports from China must be compliant with US regulations just as those produced domestically. Shippers can follow this guide to answer questions about how to import toys from China.
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We know the process and requirements can be confusing, but it doesn’t have to be.
We can help.
So when ordering a product from our site, you will be happy to know there is no risk in choosing the “wrong” product. We have you covered. In the unlikely event, you select the wrong product, we can help. Our team can help navigate the proper purchase and refunds.
As long as you haven’t submitted your bond application, filed a new Importer of Record, or had your consultation session we can provide a refund for those products minus a service fee of $45.
You will have 90 days to submit your bond application to us, after that time you forfeit your bond fees and there will be no refunds.
eBook product sales are final and refunds are not available.
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